Customer Relationship Management
Customer relationship management is a strategy used by the companies to acquire better information on the needs of the customer and behavioral patterns to improve and retain better relationship with...
View ArticleE-CRM - One to one strategy
One to One strategy of E-CRM is a methodology used to analyze customer requirement and identify preferences to equip the organization to cater better to customer needs through optimization of CRM...
View ArticleE-CRM – Trigger Marketing
Trigger marketing is a term used to target customers through messages, offers and product service recommendations and similar preferential treatment based on a trigger. A trigger is a mechanism to...
View ArticleCRM Implementation - Getting Ready
CRM is not a happening, it is an implementation. CRM is a central repository of customers’ history and relationship with the organization ranging from marketing, sales and support. A singular view of...
View ArticleCRM Implementation - Plan
Software selection process should concentrate on cost balance, complexity of the implementation, functionality expected, maintenance and manageability, flexibility to expand, technology used and other...
View ArticleCRM - Understanding Implementation
Successful implementation is the key factor to usability of CRM in business scenarios. A simple CRM initiative will benefit from concentrated, methodical professional approach to consulting...
View ArticleCRM - Mobile
CRM is a product of creative economy, a distinct step forward from the ear of knowledge economy. The focus has turned into innovative designs to compete with the change in the business core...
View ArticleCRM Solution - Evaluation Criteria
Once the organization readies for CRM and software selection process needs a methodology to evaluate the solutions available to match the needs of the organization. CRM is implemented across...
View ArticleWho moved my GoldMine?
If you are a classic GoldMine user you know already that classic GoldMine prior to 7.0 will not run on Vista or Windows 7. Windows doesn’t allow you write to files in the Program Files directory. You...
View ArticleCall Centers explode with VoodooCRM
VoodooCRM is a fantastic call center application. I once worked for 800-toothache… and developed on call center applications for dozens of operators. Although I was there for about 3 years never could...
View ArticleLaw Offices breath easy with VoodooCRM
Law offices operate very differently depending on the type of law being practiced. Small firms don’t have time to spend taking away from billable time for clients and put it in to a dead end CRM...
View ArticleReal-estate comes back with custom VoodooCRM solution
If your in real-estate you have real needs and demands to contact clients and get information about a property from a MLS system in to your CRM database. With Bing Maps integration along with your MLS...
View ArticleAccept Payments Inside VoodooCRM
VoodooCRM allows for payment processing through Chase Paymentech for easy payment processing for products, orders and services. Lowest merchant fees guaranteed. Secure and low cost solutions available...
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